The health care industry is struggling to produce the digital experiences customers expect across industries.
PwC's Experience Center was challenged to design and build a prototype health care providers could use to provide customers with a patient-centric digital and AI experience.
The prototype was to be showcased at a top health care conference (HIMSS).
Patients and outpatients
IxD / UX Strategy
Our goal was to reduce the barriers of managing health care so patients can focus on being healthy.
Zea is a single mother with back pain, a hectic schedule, and new insurance.