Veterans face a myriad of challenges in getting their well-deserved medical benefits from the VA.
Our goal was to prototype a solution that helped remove the barriers they face in being healthy after their service.
IxD / UX Strategy
We spoke with veterans and simulated what it would be like to try and navigate on their own, only knowing about va.gov.
Designing for the future of an integrated world, we created Everything-Everywhere-Veteran Affairs, or EEVA. She would be the VA-expert veterans could rely on at any time, and get to know you on a personal level to best understand your needs. She'll even alert your close ones if she notices a behavior change.